Health and Safety at Workplace Diploma
Health and Safety at Workplace Diploma
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Health and Safety in Workplace Diploma (Level 5) - 100 CPD Credits / Points
- Upon successful completion, a learner will get a CPD Accredited Diploma.
Health and Safety in Workplace Diploma is one of the best Health and Safety in Workplace Diploma offered by UK Professional Development Academy to provide Knowledge about Health and Safety in Workplace to those who are looking to work in Health and Safety in Workplace Sector.
UKPDA is one of the Leading Online Health and Safety in Workplace Diploma providers in the United Kingdom; Health and Safety in Workplace Diploma include important modules that teach the learner about their need and succession in their professional life.
Health & Safety in Workplace Diploma is provider learner with key information about application and skills that are demanded in the Workplace Management Sector. Health & Safety in Workplace Diploma provides lessons, modules and quizzes to get access and knowledge on the end provided with Professional Certificate that helps in Career building in professional life. Health & Safety in Workplace Diploma make learner able concept of Health & Safety and their fundamentals, Critical Thinking and Risk Management and Assessment, Understand Workplace Environment, Handling Customers at Workplace, and Civility at Workplace use and Organisational skills to succeed in their professional life.
Course Benefits of Health and Safety in Workplace Diploma (Level 5)
The following is included for online study with UK Professional Development Academy.
1. Courses / Training that best suit to Work Experience, Knowledge and Skills
2. Self-paced Training/Courses to continue working while studying
3. Self-Paced Courses to get free from the deadlines
4. Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
5. Assessment resources accessible through our online learning platform 24/7.
6. A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
100 CPD hours / points
Accredited by Step Ahead CPD Qualifications
Description
Course Outline
Level 5 Health & Safety in Workplace Diploma is CPD Certificate. To achieve a Level 5
Health & Safety in Workplace Diploma learner must have to achieve 10 Modules with 100 Credits / CPD Points
to get get a CPD Accredited Diploma.
Modules Outline
Module 1: Health and Wellness at Workplace
• Access Health and Wellness Program Needs
• Plan a Health and Wellness Program
• Implement a Health and Wellness Program
• Maintain a Healthy and Wellness Program
Module 2: Civility in the Workplace
• Define civility, understand its causes, and enumerate at least three of its behavioural indicators.
• Understand the costs of incivility, as well as the rewards of civility, within the workplace.
• Learn practical ways of practising workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
• Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace.
• Learn skills in diagnosing the causes of uncivil behaviour.
• Understand the role of forgiveness and conflict resolution in the creation of a civil working environment.
• Understand the different elements of effective communication, particularly effective para-verbal and non-verbal communication.
• Learn facilitate communication skills such as listening and appreciative inquiry.
• Learn specific interventions that can be utilised when there’s conflict within the workplace.
• Learn a recommended procedure for systematising civil behaviour within the workplace.
Module 3: Critical Thinking
• Understand the components of critical thinking
• Utilise non-linear thinking
• Use logical thinking
• Recognise what it means to be a critical thinker
• Evaluate information using critical thinking skills
• Identify the benefits of critical thinking
• Revise perspective, when necessary
• Comprehend problem solving abilities
Module 4: Mental Skills Development
• Understand Bloom’s Taxonomy
• Explain the cognitive domain
• Explore the two cognitive domains
• Explain types of knowledge
• Identify training in the cognitive domain
Module 5: Physical Skills Development
• Understand Bloom’s Taxonomy
• Explain the psycho-motor domain
• Explore the different psycho-motor taxonomies
• Explain ways to implement training in the psycho-motor domain
• Identify psycho-motor activities
Module 6: Lean Process and Six Sigma
• Develop a 360-degree view of Six Sigma and how it can be implemented in any organisation.
• Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
• Describe the key dimensions of quality – product features and freedom from deficiencies
• Develop attributes and value according to the Kano Model
• Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
• Describe what is required to regulate a process
• Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
• Using basic techniques such as DMAIC and how to identify Six Sigma Projects
• Use specific criteria to evaluate a project
• Discover the root causes of a problem
• Design and install new controls to hold the gains and to prevent the problem from returning.
Module 7: Conflict Resolution in the Workplace
• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques
Module 8: Crisis Management at the Workplace
• Understand the myths behind workplace violence
• Define escalation and identify examples
• Learn concerning behaviours
• Know what a trigger is and how that can escalate
• Understand the proper response to an event
Module 9: Handling Difficult Customers at Workplace
• Cultivate a positive attitude
• Manage internal and external stress
• Develop abilities to listen actively and empathise
• Build a rapport with customers in person and over the phone
• Understand the diverse challenges posed by customers
• Develop strategies to adapt to challenging circumstances
Module 10: Organisational Skills at Workplace
• Examine current habits and routines that are not organised
• Learn to prioritise your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organise personal and work-space
• Learn to resist procrastination
• Make plans to stay organised in the future
Course / Training Format
After successful enrolment, the learner will get access to the UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime.
Course Duration: 360 Hours.
