HR Course

Course Overview

This intensive one-day workshop deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs. It introduces human resource concepts and covers the key areas of performance reviews, discipline and termination as well as related concepts like absenteeism, diversity and benefits.

Modules Outline:
Module 1: Introduction and Course Overview:

Module 2: Defining Human Resources:
• The Basics of HR Management.
• Case Study: Expansion Staffing.

Module 3: Building a Skills Inventory:

Module 4: Human Resource Forecasting
• Extrapolation.
• Indexation.

Module 5: Job Descriptions:
• Preparing a Job Description
• Your Job Description.

Module 6: Finding Candidates:
• Sources of Job Applicants.

Module 7: Planning Training: 
• The Training Cycle.
• Internal vs External Training.


Module 8: Performance Reviews:
• Performance Review Problems
• Performance Management Checklist
• Case Study: Who will be the Best at Performance Reviews?
• Dissecting a Performance Review
• Identifying Behaviors.

Module 9: Discipline:
• The Four Step Disciplinary System
• A Discipline Checklist for a Supervisor.

Module 10: Termination of Employment:
• Letting Staff Go
• Exercise: How to Fire an Employee.

Module 11: Your Personal Action Plan:

Who is this course for?
Managers and supervisors, present and aspiring, who want to develop an understanding of the human relations issues that form a growing part of management in any organisation.
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