Suitability - Who should attend?
Our First Line Management Training Course can be adapted to all managerial levels.
Designed for those new to first line management and team leadership, or those without previous training in managing people in the workplace. Depending on your needs, we can tailor this course whether you are a;
• For New managers seeking the fundamentals of managing others.
• For Existing managers with little or no previous training.
• For Experienced managers seeking a fresh approach.
• For Management teams seeking to become better managers at work.
Outcome / Qualification etc.
Following this one-day First Line Management Training Course, your team will learn how to;
Role and Responsibility
• Role of an effective manager.
• Key responsibilities of a manager.
• Importance of inspiring and motivating your team.
Communication Techniques for Managers
• Importance of verbal and non-verbal communication.
• Planning tasks and attaining your goals.
• Delegating tasks and projects.
Management Styles and Team Performance
• Different management styles and when to use them.
• Deliver meetings with impact.
• Difference between leadership vs management.
• How to provide effective staff feedback and positively manage performance.
• Set key SMART goals and manage your team to success.
*Please note, the above objectives are just an example, this course can be tailored to your exact needs.
Course Duration: 1 day.